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Developing performance-measurement systems as enabling formalization: A longitudinal field study of a logistics department

Total Quality ManagementEngineeringLongitudinal Field StudyPerformance MeasurePsm PerformanceManagementBusinessSystems EngineeringLogisticsLogistics DepartmentPerformance-measurement SystemsSupply Chain ManagementPerformance MeasurementPerformance Measurement SystemsTechnical Performance