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HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.
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Citations
29
References
1998
Year
Social PsychologyEmpathyJob PerformanceVoice Extra-role BehaviorsHuman Resource ManagementOrganizational BehaviorPsychologySocial SciencesPerformance ManagementEmployee AttitudeBehavior ManagementManagementHelping RelationshipOrganizational PerformanceOrganizational PsychologyEmployee PerformanceBehavioral SciencesSocial SkillsField StudyIntervention MechanismApplied Social PsychologySpeech CommunicationEmployee InvolvementBehavioral SupportPerformance StudiesInterpersonal CommunicationProsocial BehaviorVoiceInterpersonal RelationshipsBusinessExtra-role Behavior
Results of this field study of 597 employees demonstrate the importance of extra-role behavior in explaining employee performance over a six-month period. Supervisors, peers, and employees differen...
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