Managerial and Decision Economics · 2003 · 122 citations · 29 references
ManagementFinanceFinancial ManagementBankingCorporate FinanceRelationship MarketingCredit RiskSupplier FinancingTrade CreditTrade Credit ManagementTrade FinanceCredit Terms ManagementMarket Pressure HypothesisTrade Credit DecisionsTrade Credit DemandTrade Credit FinancingTrade Credit Supply
Trade credit finance and credit management are gaining research attention, yet the reasons why non‑financial firms extend trade credit to customers remain unresolved. This study aims to identify the generic forces behind trade credit offers, test 20 literature‑derived propositions, and examine how these motives influence credit policies and debtor days. The authors surveyed senior finance officers in large UK firms and used factor analysis to classify trade‑credit motives into investment, customer benefits, supplier benefits, market pressure, customer relations, and pricing flexibility. Strong empirical support was found for seven propositions related to competitiveness, pricing, investment, and financing, while two additional factors—customer relations and pricing flexibility—were linked to longer debtor days in firms emphasizing financing, investment, and pricing flexibility. © 2003 John Wiley & Sons, Ltd.
Abstract Trade credit finance and credit management are gradually gaining the research attention an area of such importance merits. One area, still far from resolved, is why trade credit is extended by non‐financial firms to customers. This paper seeks to identify the generic forces behind the trade credit offer and to explore the empirical support for 20 propositions on credit motives derived from the literature and the implications of such motives to credit policies. The paper reports findings from a survey of senior finance officers involved in credit management in large UK companies. It assesses the degree to which theoretical explanations for granting trade credit are experienced in practice and whether observed differences attaching to credit motives among firms are associated with variations in credit policies and debtor days. The study found strong empirical support for seven propositions linked to competitiveness, pricing, investment and financing, and weaker support for a number of other theoretically‐derived motives for trade credit extension. Factor analysis suggested a more insightful approach to classifying trade credit motives, covering investment in customers, customer's operating and financial benefits, supplier's marketing/operational benefits and market pressure to conform. In addition, two factors—customer relations and pricing flexibility—were extracted as motives for varying credit terms. Consistent with our hypothesis average debtor days were found to be significantly higher for those firms emphasising the financing, investment, and pricing flexibility propositions. These findings, and implications for future research, are explored. Copyright © 2003 John Wiley & Sons, Ltd.
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Zero defections: quality comes to services.
Frederick F. Reichheld, W. Earl Sasser · PubMed · 1990 · 5.3K citations
Trade Credit and Informational Asymmetry
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