Framing Retention for Institutional Improvement: A 4 Ps Framework

David H. Kalsbeek

New Directions for Higher Education · 2013 · 23 citations · 10 references

Concepts

Abstract

Abstract This chapter introduces a 4 Ps framework for student retention strategies— profile , progress , process , and promise . This framework provides a comprehensive approach to focusing retention research and strategies in ways that can improve institutional retention and completion rates.

References

10