Public relations and the law in crisis mode: Texaco’s initial reaction to incriminating tapes

Choosing the Right Words

Management Communication Quarterly · 1995 · 800 citations

Social Sciences, Public Management, Strategy +12

Apologies and public relations crises at Chrysler, Toshiba, and Volvo

Keith Michael Hearit · Public Relations Review · 1994 · 221 citations

Social Sciences, Communication, Public Relations +4

The Tarnished Star

Susan L. Brinson, William L. Benoit · Management Communication Quarterly · 1999 · 152 citations

Social Sciences, Communication, Organizational Behavior +14

Public relations on the Net: winning strategies to inform and influence the media, the investment community, the government, the public, and more!

Choice Reviews Online · 1999 · 66 citations

Social Sciences, Communication, Political Communication +16

Exxon's decision-making flaws: The hypervigilant response to the Valdez grounding

David E. Williams, Bolanle A. Olaniran · Public Relations Review · 1994 · 66 citations

Social Sciences, Environmental Social Science, Risk Management +10