Apologies and public relations crises at Chrysler, Toshiba, and Volvo

Constructing the Political Spectacle.

Lauren Langman, Murray Edelman · Contemporary Sociology A Journal of Reviews · 1989 · 915 citations

Humanities, Political Science, Political History +10

They spoke in defense of themselves: On the generic criticism of apologia

Ben Ware, Wil A. Linkugel · Quarterly Journal of Speech · 1973 · 525 citations

Humanities, History, Genre Studies +11

VICTIMS AND SHAREHOLDERS: THE DILEMMAS OF PRESENTING CORPORATE POLICY DURING A CRISIS.

Alfred A. Marcus, Robert S. Goodman · Academy of Management Journal · 1991 · 474 citations

Management, Corporate Governance, Strategic Management +12

Managing issues and influencing public policy

Richard E. Crable, Steven L. Vibbert · Public Relations Review · 1985 · 233 citations

Public Affairs, Public Administration, Public Policy +12

The functions of silence: A plea for communication research

Richard L. Johannesen · Western Speech · 1974 · 219 citations

Social Sciences, Communication, Communication Research Methods +6