Concepedia

A comparative study of crisis communication strategies between Mainland China and Taiwan: The melamine-tainted milk powder crisis in the Chinese context

Joanne Chen Lyu

Public Relations Review · 2012 · 47 citations · 31 references

Concepts

Social SciencesCommunicationCommunication TheoryCrisis ManagementOrganizational CommunicationCrisis CommunicationCrisis Decision-makingCrisis MessagingCrisis NegotiationCrisis RhetoricEmergency CommunicationComparative Case Study DesignCrisis Communication Across CulturesTransnational Crisis Communication

References

31

Culture's Consequences: International Differences in Work-Related Values.

Arndt Sorge, Geert Hofstede · Administrative Science Quarterly · 1983 · 15.2K citations

Management, Cultural Studies, Organizational Behavior +13

Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses.

Daphna Oyserman, Heather M. Coon, Markus Kemmelmeier · Psychological Bulletin · 2002 · 5.7K citations

Social Sciences, Social Psychology, Individual Differences +8

Image repair discourse and crisis communication

William L. Benoit · Public Relations Review · 1997 · 1.4K citations · Full text

Social Sciences, Communication, Crisis Management +13

Helping Crisis Managers Protect Reputational Assets

Sherry J. Holladay · Management Communication Quarterly · 2002 · 1.1K citations

Social Sciences, Communication, Organizational Behavior +17

Culture and interpersonal communication

Choice Reviews Online · 1989 · 1.1K citations

Social Sciences, Communication, Social Psychology +12