Concepedia
Expert Systems with Applications · 2011 · 189 citations · 24 references
Customer SatisfactionTechnology Acceptance ModelInteractive MarketingUser AcceptanceManagementBusinessTechnology AdoptionSaas AdoptionMarketing
24
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60K citations
Customer Satisfaction, Quality Of Life, Measurement Theory +18
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, Davis, Davis · MIS Quarterly · 2003 · 40.2K citations
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Fred D. Davis, Richard P. Bagozzi, Paul R. Warshaw · Management Science · 1989 · 24.9K citations
Customer Satisfaction, Behavioral Decision Making, Consumer Research +20
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
Viswanath Venkatesh, Fred D. Davis · Management Science · 2000 · 21.6K citations · Full text
Customer Satisfaction, Innovation Adoption, Behavioral Decision Making +21
Technology Acceptance Model 3 and a Research Agenda on Interventions
Viswanath Venkatesh, Hillol Bala · Decision Sciences · 2008 · 7.4K citations · Full text
Innovation Adoption, Education, Technology Adoption +20