A strategic website evaluation of online travel agencies

Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis

Young A Park, Ulrike Gretzel · Journal of Travel Research · 2007 · 423 citations

Management, Marketing, Marketing Management +13

Government websites for promoting East Asian culinary tourism: A cross-national analysis

Jeou‐Shyan Horng, Chen‐Tsang Tsai · Tourism Management · 2009 · 409 citations

Management, Tourism Management, Asian Studies +6

Discussion: Probability Theory and Fuzzy Logic Are Complementary Rather Than Competitive

Lotfi A. Zadeh · Technometrics · 1995 · 241 citations

Computing, Mathematics, Logic +9

Service quality evaluation by service quality performance matrix

Yu-Cherng Hung, Mao Lin Huang, Kuen‐Suan Chen · Total Quality Management & Business Excellence · 2003 · 208 citations

Management, Quality Management, Performance Measurement +16

A Study of Airlines’ Online Reservation Services on the Internet

Rob Law, Rita Leung · Journal of Travel Research · 2000 · 184 citations

Management, Information Systems, E-commerce Systems +6