Quality and Reliability Engineering International · 2010 · 22 citations · 11 references
BusinessPerformance ManagementQuality ManagementPerformance MeasurementQuality EngineeringQuality ImprovementMeasurement System AnalysisMeasurement SystemsPerformance IndicatorsPerformance MeasuresPerformance MetricsProcess Performance MeasurementCapability IndicesProcess CapabilityProcess Capability IndexProcess Capability IndicesProcess MeasurementProcess MetricsProcess Performance IndicatorsProcess Performance Indices
Abstract In this paper, we review two common measurement system indices and a common process capability index. With some simple plots, it will be shown that the traditional guidelines for these measurement system indices can often misdirect improvement efforts. By taking advantage of the relationship between the measurement system indices and the process capability index, two‐dimensional guidelines that can be used as an alternative to the traditional guidelines are developed. These two‐dimensional guidelines are intended to help address adequacy of the measurement system and better direct improvement efforts to where there will be the most benefit. Copyright © 2010 John Wiley & Sons, Ltd.
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