Using focus groups to evaluate client satisfaction in an alcohol and drug treatment program

Qualitative Data Analysis: An Expanded Sourcebook

Journal of Environmental Psychology · 1994 · 45.6K citations

Qualitative Interpretation, Qualitative Analysis, Qualitative Data Analysis +3

Patient satisfaction: A valid concept?

Brian Williams · Social Science & Medicine · 1994 · 1.1K citations

Nursing, Palliative Care, Quality Of Life +4

Consumer satisfaction with mental health treatment.

Jay L. Lebow · Psychological Bulletin · 1982 · 379 citations

Quality Of Life, Consumer Satisfaction, Psychiatry +8

Methods of Measuring Patient Satisfaction in Health Care Organizations

Robert C. Ford, Susan A. Bach, Myron D. Fottler · Health Care Management Review · 1997 · 241 citations

Nursing, Total Quality Management, Customer Satisfaction +15

Treatment services in two national studies of community-based drug abuse treatment programs

Rose M. Etheridge, S. Gail Craddock, George H. Dunteman et al. · Journal of Substance Abuse · 1995 · 162 citations

Substance Abuse, Substance Use, National Studies +15