Mapping business: value stream-based analysis of business models and resources in Information and Communications Technology service business

Abstract

This article applies an approach which originates from the input-output and value network perspectives for mapping the value streams among actors. The analysis is also conducted for modifying and developing a schematic framework for mapping value streams in the Information and Communications Technology sector. Case business models have been analysed by using the value streams among actors as a primary data source. In addition, the enablers of separate streams and assets have been identified in order to address the differences and similarities of the resource base in different business models.