User perceptions of the library’s web pages: A focus group study at Texas A&M University

Focus Groups as Qualitative Research

Hiroaki Kawamura, David L. Morgan · Modern Language Journal · 1998 · 2.8K citations

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Usability of the Academic Library Web Site: Implications for Design

Louise McGillis, Elaine G. Toms · College & Research Libraries · 2001 · 142 citations · Full text

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Identifying user‐based criteria for Web pages

Eileen G. Abels, Marilyn Domas White, Karla Hahn · Internet Research · 1997 · 123 citations

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Usability testing at the University of Arizona library : How to let the users in on the design

Ruth Dickstein, Vicki Mills · 2000 · 105 citations

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A user‐based design process for Web sites

Eileen G. Abelse, Marilyn Domas White, Karla Hahn · Internet Research · 1998 · 85 citations

Arts, Design, Information Systems +15