Measuring Trade Union Democracy: The Case of the UK Civil and Public Services Association

Abstract

The Civil and Public Services Association (CPSA) has experienced a substantial number of organizational changes over the last 25 years, both as a voluntary response to membership concerns and to comply with legislative demands. Have these changes made the CPSA more or less ‘democratic’? An answer to this question must acknowledge that individuals interpret ‘trade union democracy’ in different ways. This paper evaluates the changes in the CPSA’s organizational structure and internal decision‐making procedures according to the emphasis of four models of trade union democracy: liberal pluralism, grass‐roots activism, individual accountability and consumer trade unionism.