'Stuff the suggestions box'

America's most successful export to Japan: Continuous improvement programs

Dean M. Schoeder, Alan Robinson · Quality Engineering · 1991 · 121 citations

Business, International Business, International Management +13

Quality motivation in East Asian countries

Kai Kristensen, Jens J. Dahlgaard, Gopal K. Kanji · Total Quality Management · 1993 · 23 citations

Management, Quality Management, Quality Assurance +5