Concepedia
Computers in Industry · 2007 · 113 citations · 33 references
EngineeringSupply NetworkPsm PerformanceManagementBusinessSupply Chain ContextLogisticsSupply ChainSystems EngineeringPerformance MeasurementSupply Chain ManagementPerformance Measurement SystemsBusiness AnalyticsSupply Management
33
The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Performance Studies, Balanced Scorecard, Performance Measure +3
Using the balanced scorecard as a strategic management system
Robert S. Kaplan, D. P. Norton · Harvard business review · 1996 · 5K citations
Total Quality Management, Firm Performance, Performance Measurement +16
The Visible Hand: The Managerial Revolution in American Business
Elisha P. Douglass, Alfred D. Chandler · The American Historical Review · 1978 · 4.6K citations
Business Operations, Industrialization, Visible Hand +15
Performance measurement system design
Andy Neely, Mike Gregory, Ken Platts · International Journal of Operations & Production Management · 1995 · 3.2K citations
Total Quality Management, Engineering, Measurement +18
A framework for supply chain performance measurement
Angappa Gunasekaran, Chaitali Patel, Ronald E. McGaughey · International Journal of Production Economics · 2003 · 2.2K citations
Supply Chain Performance, Management, Business +6