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Social influence process in the acceptance of a virtual community service

Customer SatisfactionEngineeringVirtual Community ServiceConsumer ResearchSocial InfluenceCommunicationCustomer CommunityOnline CommunityManagementCommunity EngagementVirtual InfluencersSocial ImpactCustomer ParticipationMarketingSocial ComputingInteractive MarketingService InteractionVirtual CommunitySocial Influence Process