Total Quality Management & Business Excellence · 2012 · 108 citations · 43 references
ManagementQuality ManagementSustainability ManagementSustainable OperationsSustainable Supply Chain ManagementTotal Quality ManagementEnvironmental SustainabilityQuality Management SystemsSustainability StrategySustainable Business PracticesSustainable Operations ManagementSustainable Supply ChainsSustainability In Quality Management
Abstract This paper develops conceptual frameworks that are derived from quality management principles and uses them as the building block on how sustainability management (SM) system can be implemented. These frameworks help organisations to understand the complexities of quality-driven SM systems. Organisations of all sizes along supply chains can use guidelines presented in this paper to develop a more sustainable practice and effective systems that are value-adding and sustainable result-oriented. Keywords: quality management principlessustainability managementquality-driven sustainability management Acknowledgements The authors thank the anonymous reviewers for their valuable suggestions and detailed reviews.
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The New Economics: For Industry, Government, Education
Annabeth L. Propst, W. Edwards Deming · Technometrics · 1996 · 1.3K citations