Developing knowledge-based client relationships : the future of professional services

Ross Dawson

Medical Entomology and Zoology · 2000 · 105 citations · 0 references

Concepts

Abstract

Adding Value to Clients Professional Services Adding Value to Information Adding Value to Client Decision-Making Adding Value to Client Capabilities Channels for Knowledge Transfer Firm-Wide Relationship Management Co-creation of Knowledge Pricing Knowledge Creating Value in the Knowledge Economy Appendix - The Nature of Mental Models