Publication | Closed Access
IBM: The Corporate Service Corps (TN)
11
Citations
0
References
2009
Year
Unknown Venue
Corporate Services CorpsHuman Resource ManagementCorporate Service CorpsService GovernanceManagementGlobal Software DevelopmentGlobal StrategyInternational ManagementService StudyCorporate Social ResponsibilityStrategic ManagementGlobalizationPilot YearBusinessService ScienceCsc ProgramInternational OrganizationTechnologySocial Responsibility
Describes the conception, development and implementation of the Corporate Services Corps (CSC), an international community service assignment for high-potential IBM employees. The year 2008 was the pilot year of the CSC program, and 100 of IBM's best global employees were deployed to work for local partners, frequently non-governmental organizations (NGOs), in locations such as Ghana, Tanzania, Romania, Philippines and Vietnam. The case provides data for students to assess the first year of operation and recommend what changes IBM should make to the program moving forward. Also considered is how the CSC fits into IBM's broader corporate citizenship portfolio and IBM's globalization strategy.