The TQM Journal · 2002 · 63 citations · 0 references
ManagementOperations ManagementPerformance ManagementBusiness StrategyContinuous ImprovementSix SigmaOperational ExcellenceOrganizational StrategyPerformance EvaluationProcess Performance MetricsStrategic FitVertical IntegrationCenter Of Excellence ModelQuality Improvement ToolsSix Sigma AnalyticsSix Sigma MethodologySix Sigma Metrics