GEO Partner (Switzerland)

Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research

A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1994 · 2.9K citations

Total Quality Management, Customer Satisfaction, Reliability +14

Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research

A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry · Journal of Marketing · 1994 · 1.2K citations

Total Quality Management, Customer Satisfaction, Reliability +14

Development of a new generation of high-resolution anatomical models for medical device evaluation: the Virtual Population 3.0

Marie‐Christine Gosselin, Esra Neufeld, Heidi Moser et al. · Physics in Medicine and Biology · 2014 · 498 citations

Engineering, New Generation, Virtual Population 3.0 +26

Brominated Flame Retardants in Waste Electrical and Electronic Equipment:  Substance Flows in a Recycling Plant

Leo S. Morf, Josef Tremp, Rolf Gloor et al. · Environmental Science & Technology · 2005 · 211 citations

Hazardous Waste, Engineering, Air Quality +23

An Attempt to Model the Human Body as a Communication Channel

Marc Simon Wegmueller, Andreas Kühn, Juerg Froehlich et al. · IEEE Transactions on Biomedical Engineering · 2007 · 208 citations

Body Area Network, Medical Electronics, Engineering +22