Service-level Negotiation

Service-Level Negotiation is a formal process within service-level management whereby stakeholders collaboratively establish, refine, and agree upon the specific terms, metrics, and expectations that define the agreed-upon level of service quality and performance in a service-level agreement.

62

Publications

1.8K

Citations

192

Authors

101

Institutions

Publications per year

2017–2026

4

Authors

192

  1. RK
    Ryszard Kowalczyk

    Swinburne University of Technology, Australia

    6 publications · 332 citations

    6

    h-index

  2. JY
    Jun Yan

    University of Wollongong, Australia

    5 publications · 304 citations

    5

    h-index

  3. MB
    Mohan Baruwal Chhetri

    Swinburne University of Technology, Australia

    4 publications · 277 citations

    4

    h-index

  4. SK
    Suk Keong Goh

    Swinburne University of Technology, Australia

    3 publications · 249 citations

    3

    h-index

  5. JZ
    Jianying Zhang

    The University of Texas at El Paso, United States

    2 publications · 178 citations

    2

    h-index

1–5 of 192

Venues

  1. IEEE Communications Magazine

    3 publications · 185 citations

    3

    h-index

  2. Future Generation Computer Systems

    FGCS · 2 publications · 186 citations

    2

    h-index

  3. 2

    h-index

  4. Journal of Grid Computing

    2 publications · 45 citations

    2

    h-index

  5. IEEE Internet Computing

    1 publications · 26 citations

    1

    h-index

1–5