Service Level Benchmarking is a formal evaluation framework within Service-Level Management that systematically compares actual service performance against standardized metrics or industry best practices to assess compliance, identify gaps, and drive continuous improvement.
13
Publications
298
Citations
29
Authors
18
Institutions
Publications per year
2017–2026
0
Parents
Publications
13
Cloud Work Bench -- Infrastructure-as-Code Based Cloud Benchmarking
Joel Scheuner, Philipp Leitner, Jürgen Cito et al. · 2014 · 40 citations
1–5 of 13
Authors
29
- HC
2
h-index
- PL
2
h-index
- JS
2
h-index
- JC
2
h-index
- BS
1
h-index
1–5 of 29
Institutions
18
J.C. Bose University of Science & Technology, YMCA
Faridabad, India
1 h-index
4 publications
44 citations
University of South Carolina
Columbia, United States
1 h-index
1 publications
10 citations
National Environmental Engineering Research Institute
Nagpur, India
1 h-index
2 publications
48 citations
University of Alberta
Edmonton, Canada
1 h-index
1 publications
11 citations
University of New Hampshire
Durham, United States
1 h-index
1 publications
10 citations
Technische Universität Berlin
Berlin, Germany
1 h-index
2 publications
36 citations
Simmons University
Boston, United States
1 h-index
1 publications
10 citations
Visvesvaraya National Institute of Technology
Nagpur, India
1 h-index
1 publications
24 citations
1–8 of 18
Venues
- Benchmarking An International Journal
1 publications · 37 citations
1
h-index
- Management Science Letters
1 publications · 11 citations
1
h-index
- International Journal of Process Management and Benchmarking
IJPMB · 1 publications · 10 citations
1
h-index
- Journal of Business Logistics
1 publications · 30 citations
1
h-index
- International Journal of Health Care Quality Assurance
1 publications · 25 citations
1
h-index
1–5