Service Interface Evaluation

Service Interface Evaluation is a methodological framework within service evaluation that systematically assesses the design, functionality, and usability of the interaction points between service providers and users to ensure alignment with operational requirements and user experience standards.

18

Publications

986

Citations

55

Authors

30

Institutions

Publications per year

2017–2026

0

Authors

55

  1. MG
    Martín Garriga

    National University of Comahue, Argentina

    2 publications · 30 citations

    2

    h-index

  2. AZ
    Alejandro Zunino

    Universidad Nacional del Centro de la Provincia de Buenos Aires, Argentina

    2 publications · 30 citations

    2

    h-index

  3. CP
    Cláudio Pinhanez

    IBM (United States), United States

    2 publications · 24 citations

    2

    h-index

  4. AF
    Andrés Flores

    National University of Comahue, Argentina

    2 publications · 30 citations

    2

    h-index

  5. AC
    Alejandra Cechich

    National University of Comahue, Argentina

    2 publications · 30 citations

    2

    h-index

1–5 of 55

Venues

  1. 1

    h-index

  2. 1

    h-index

  3. International Journal of Services Technology and Management

    IJSTM · 1 publications · 361 citations

    1

    h-index

  4. 1

    h-index

  5. European Journal of Operational Research

    1 publications · 39 citations

    1

    h-index

1–5