Concepedia

Service Flexibility Management

Service Flexibility Management is a strategic operational framework within international service operations that enables organizations to dynamically adapt service delivery processes,资源配置, and customer interactions in response to varying global market demands, regulatory environments, and cultural contexts.

47

Publications

1.6K

Citations

132

Authors

72

Institutions

Publications per year

2017–2026

16

Parents

Publications

47

Institutionalizing Flexibility in a Service Firm

Vicki Smith · Work and Occupations · 1994 · 122 citations

, , +17

Service operations strategy, flexibility and performance in engineering consulting firms

Daniel Arias Aranda · International Journal of Operations & Production Management · 2003 · 122 citations

, , +17

Organizational culture and leadership as antecedents to organizational flexibility: implications for SME competitiveness

Thomas Anning‐Dorson · Journal of Entrepreneurship in Emerging Economies · 2021 · 113 citations

, , +15

Flexibility and technology in services: a conceptual model

Jean Harvey, Louis A. Lefebvre, Elizabeth Lefebvre · International Journal of Operations & Production Management · 1997 · 78 citations

, , +14

Services Negotiations in the Doha Round: Lost in Flexibility?

Rudolf Adlung · Journal of International Economic Law · 2006 · 65 citations

, , +13

1–5 of 47

Authors

132

  1. PK
    Pradeep Kumar

    Indian Institute of Management Ranchi, India

    2 publications · 86 citations

    2

    h-index

  2. MJ
    Marcos J. Rider

    Universidade Estadual de Campinas (UNICAMP), Brazil

    2 publications · 43 citations

    2

    h-index

  3. RA
    Rudolf Adlung

    World Trade Organization, Switzerland

    1 publications · 65 citations

    1

    h-index

  4. AY
    Anshul Yadav

    Indian Institute of Technology Kanpur, India

    1 publications · 26 citations

    1

    h-index

  5. HH
    Hyun Ho Park

    University of Suwon, South Korea

    1 publications · 64 citations

    1

    h-index

1–5 of 132

Institutions

72

  1. The University of Melbourne

    Melbourne, Australia

    2 h-index

    4 publications

    96 citations

  2. Bell (Canada)

    Montreal, Canada

    2 h-index

    2 publications

    43 citations

  3. Universidad de Granada

    Granada, Spain

    2 h-index

    3 publications

    242 citations

  4. Indian Institute of Management Ranchi

    Ranchi, India

    2 h-index

    2 publications

    86 citations

  5. University of Zagreb

    Zagreb, Croatia

    1 h-index

    4 publications

    92 citations

  6. University of Warwick

    Coventry, United Kingdom

    1 h-index

    1 publications

    31 citations

  7. University of Pennsylvania

    Philadelphia, United States

    1 h-index

    1 publications

    122 citations

  8. Danish Energy Agency

    Copenhagen, Denmark

    1 h-index

    1 publications

    50 citations

1–8 of 72

Venues

  1. Global Journal of Flexible Systems Management

    3 publications · 66 citations

    3

    h-index

  2. International Journal of Operations & Production Management

    IJOPM · 2 publications · 200 citations

    2

    h-index

  3. Archives of Disease in Childhood

    ADC · 1 publications · 31 citations

    1

    h-index

  4. Management Research Review

    1 publications · 38 citations

    1

    h-index

  5. Journal of Social Policy

    1 publications · 26 citations

    1

    h-index

1–5