Concepedia

Service Delivery Experiments

Service Delivery Experiments is a research methodology within public sector experimentation that systematically tests innovations in the design, implementation, or organization of public services to evaluate their impact on efficiency, effectiveness, and equity under real-world conditions.

8

Publications

208

Citations

15

Authors

7

Institutions

Publications per year

2017–2026

1

Parents

Publications

8

Improving Last-Mile Service Delivery Using Phone-Based Monitoring

Karthik Muralidharan, Paul Niehaus, Sandip Sukhtankar et al. · American Economic Journal Applied Economics · 2021 · 55 citations · Full text

, , +11

The politics of random assignment: implementing studies and impacting policy

Judith M. Gueron · Journal of Children s Services · 2008 · 36 citations

, , +16

<i>Special Education 2000</i>: a New Zealand experiment

Rod Wills · International Journal of Inclusive Education · 2006 · 26 citations

, , +17

The quasi‐autonomous agency in an ambiguous environment: the Centrelink case

John Halligan · Public Administration and Development · 2004 · 26 citations

, , +6

Laboratory vs. Field Experimentation in Human Factors—An Evaluation of an Experimental Self-Service Airline Ticket Vendor

Robert L. Erdmann, Alan S. Neal · Human Factors The Journal of the Human Factors and Ergonomics Society · 1971 · 26 citations

, , +16

1–5 of 8

Authors

15

  1. PN
    Paul Niehaus

    University of California San Diego, United States

    1 publications · 55 citations

    1

    h-index

  2. AA
    A. A. Whalen

    Goddard Space Flight Center, United States

    1 publications · 13 citations

    1

    h-index

  3. SS
    Sandip Sukhtankar

    Dartmouth College, United States

    1 publications · 55 citations

    1

    h-index

  4. GG
    Guion Griffis Johnson

    1 publications · 12 citations

    1

    h-index

  5. GB
    Guy B. Johnson

    University of North Carolina at Chapel Hill, United States

    1 publications · 12 citations

    1

    h-index

1–5 of 15

Institutions

7

  1. University of Auckland

    Auckland, New Zealand

    1 h-index

    1 publications

    26 citations

  2. University of Canberra

    Canberra, Australia

    1 h-index

    1 publications

    26 citations

  3. Manpower Demonstration Research Corporation

    New York, United States

    1 h-index

    1 publications

    36 citations

  4. Goddard Space Flight Center

    Greenbelt, United States

    1 h-index

    1 publications

    13 citations

  5. University of Southern California

    Los Angeles, United States

    1 h-index

    1 publications

    55 citations

  6. Bread for the World Institute

    Washington, United States

    1 h-index

    3 publications

    165 citations

  7. IBM (United States)

    Armonk, United States

    1 h-index

    2 publications

    52 citations

1–7 of 7

Venues

  1. Public Administration and Development

    1 publications · 26 citations

    1

    h-index

  2. Contemporary Sociology A Journal of Reviews

    1 publications · 12 citations

    1

    h-index

  3. International Journal of Inclusive Education

    1 publications · 26 citations

    1

    h-index

  4. Journal of Children s Services

    1 publications · 36 citations

    1

    h-index

  5. International Conference on Communications

    Conference · 1 publications · 13 citations

    1

    h-index

1–5