Concepedia

Robust Appointment Scheduling

Robust Appointment Scheduling is an appointment scheduling framework that belongs to the class of optimization-based scheduling methods and is distinguished by its explicit incorporation of uncertainty in service durations and no-show behaviors to ensure reliable performance under variable conditions.

15

Publications

1.2K

Citations

40

Authors

29

Institutions

Publications per year

2017–2026

9

Parents

Publications

15

Minimizing Total Cost in Scheduling Outpatient Appointments

Chrwan‐Jyh Ho, Hon‐Shiang Lau · Management Science · 1992 · 288 citations

, , +17

Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach

Kenneth J. Klassen, Reena Yoogalingam · Production and Operations Management · 2009 · 160 citations

, , +17

Mitigating Delays and Unfairness in Appointment Systems

Jin Qi · Management Science · 2016 · 111 citations

, , +17

Integer Programming Approaches for Appointment Scheduling with Random No-Shows and Service Durations

Ruiwei Jiang, Siqian Shen, Yiling Zhang · Operations Research · 2017 · 103 citations

, , +17

Robust Scheduling of Truck Arrivals at Marine Container Terminals

Nathan Huynh, C. Michael Walton · Journal of Transportation Engineering · 2008 · 99 citations

, , +17

1–5 of 15

Authors

40

  1. SS
    Siqian Shen

    University of Michigan, United States

    2 publications · 145 citations

    2

    h-index

  2. JQ
    Jin Qi

    Hong Kong University of Science and Technology, Hong Kong SAR China

    2 publications · 147 citations

    2

    h-index

  3. RJ
    Ruiwei Jiang

    University of Michigan, United States

    2 publications · 119 citations

    2

    h-index

  4. KJ
    Kenneth J. Klassen

    Brock University, Canada

    2 publications · 259 citations

    2

    h-index

  5. YZ
    Yiling Zhang

    University of Michigan, United States

    2 publications · 145 citations

    2

    h-index

1–5 of 40

Institutions

29

  1. University of Michigan

    Ann Arbor, United States

    4 h-index

    8 publications

    447 citations

  2. Hong Kong University of Science and Technology

    Hong Kong, Hong Kong

    2 h-index

    2 publications

    147 citations

  3. Massachusetts Institute of Technology

    Cambridge, United States

    2 h-index

    4 publications

    121 citations

  4. Texas A&M University

    College Station, United States

    2 h-index

    2 publications

    83 citations

  5. Brock University

    Saint Catharines, Canada

    2 h-index

    3 publications

    419 citations

  6. University of Minnesota System

    Minneapolis, United States

    1 h-index

    1 publications

    16 citations

  7. Oklahoma State University

    Stillwater, United States

    1 h-index

    2 publications

    576 citations

  8. Fudan University

    Shanghai, China

    1 h-index

    1 publications

    44 citations

1–8 of 29

Venues

  1. Management Science

    6 publications · 633 citations

    6

    h-index

  2. Production and Operations Management

    POMS · 2 publications · 182 citations

    2

    h-index

  3. DROPS (Schloss Dagstuhl – Leibniz Center for Informatics)

    Repository · 1 publications · 20 citations

    1

    h-index

  4. arXiv (Cornell University)

    Repository · 1 publications · 16 citations

    1

    h-index

  5. Operations Research

    1 publications · 103 citations

    1

    h-index

1–5