Concepedia

Appointment Systems

Appointment Systems is a scheduling mechanism within service operations that allocates specific time slots to customers or clients in order to manage demand, reduce waiting times, and optimize resource utilization in service delivery processes.

339

Publications

15.7K

Citations

840

Authors

402

Institutions

Publications per year

2017–2026

89

Parents

Children

Publications

339

Appointment scheduling in health care: Challenges and opportunities

Diwakar Gupta, Brian T. Denton · IIE Transactions · 2008 · 1.1K citations

, , +17

A Study of Queues and Appointment Systems in Hospital Out-Patient Departments, with Special Reference to Waiting-Times

Norman T. J. Bailey · Journal of the Royal Statistical Society Series B (Statistical Methodology) · 1952 · 442 citations

, , +13

Designing appointment scheduling systems for ambulatory care services

Emre A. Veral, Harry Rosen · Health Care Management Science · 2006 · 368 citations

, , +12

A Sequential Bounding Approach for Optimal Appointment Scheduling

Diwakar Gupta · IIE Transactions · 2003 · 355 citations

, , +17

Same-day appointments: exploding the access paradigm.

Mark Murray, Catherine Tantau · PubMed · 2000 · 270 citations

, , +10

1–5 of 339

Authors

840

  1. CY
    Chongjun Yan

    Dongbei University of Finance and Economics, China

    5 publications · 139 citations

    5

    h-index

  2. JT
    Jiafu Tang

    Northeastern University, China

    5 publications · 139 citations

    5

    h-index

  3. KJ
    Kenneth J. Klassen

    Brock University, Canada

    4 publications · 250 citations

    4

    h-index

  4. EA
    Emre A. Veral

    Baruch College, United States

    4 publications · 581 citations

    4

    h-index

  5. NH
    Nathan Huynh

    University of South Carolina, United States

    4 publications · 307 citations

    4

    h-index

1–5 of 840

Institutions

402

  1. Dalian Maritime University

    Dalian, China

    5 h-index

    13 publications

    463 citations

  2. City University of Hong Kong

    Hong Kong, Hong Kong

    5 h-index

    8 publications

    224 citations

  3. University of Manchester

    Manchester, United Kingdom

    5 h-index

    7 publications

    264 citations

  4. Dongbei University of Finance and Economics

    Dalian, China

    5 h-index

    10 publications

    265 citations

  5. University of Minnesota

    Minneapolis, United States

    5 h-index

    9 publications

    2.4K citations

  6. University of South Carolina

    Columbia, United States

    5 h-index

    9 publications

    693 citations

  7. Nagoya University

    Nagoya, Japan

    5 h-index

    11 publications

    458 citations

  8. University of Amsterdam

    Amsterdam, The Netherlands

    5 h-index

    11 publications

    463 citations

1–8 of 402

Venues

  1. PubMed

    Repository · 33 publications · 1.1K citations

    16

    h-index

  2. BMJ

    8 publications · 178 citations

    8

    h-index

  3. Medical Care

    8 publications · 461 citations

    8

    h-index

  4. Journal of the Operational Research Society

    OR · 6 publications · 333 citations

    6

    h-index

  5. Omega

    6 publications · 234 citations

    6

    h-index

1–5