Kenneth J. Klassen - Concepedia

Author

Kenneth J. Klassen

Brock University ORCID

Also Known As

Kenneth J Klassen, Kenneth J. Klassen, Kenneth Klassen

Publications

1.7K

Citations

H-Index

Concepts

All Affiliations

Brock University University of Calgary California State University, Northridge

About

Kenneth J. Klassen is an author at Brock University specializing in emergency medicine, medicine, and nursing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Engineering	6	6	664
2	Management	2	2	125
3	Arts	1	1	84
4	Business	1	1	28
5	Education	1	1	84

Kenneth J. Klassen

Publications

1.2K

Citations

H-Index

Page 1

	Year	Citations
Scheduling outpatient appointments in a dynamic environment Kenneth J. Klassen, Thomas R. Rohleder Journal of Operations Management Service ProviderEngineeringOutpatient CareOperations ResearchPrimary Care	1996	274
Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach Kenneth J. Klassen, Reena Yoogalingam Production and Operations Management EngineeringSimulationHealth Care ManagementDiscrete-event SimulationOptimal System Design	2009	159
The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency Denise L. White, Craig M. Froehle, Kenneth J. Klassen Production and Operations Management Health AdministrationHealth Care ManagementOperations ResearchPrimary CareClinical Efficiency	2011	113
Outpatient appointment scheduling with urgent clients in a dynamic, multi‐period environment Kenneth J. Klassen, Thomas R. Rohleder International Journal of Service Industry Management Customer SatisfactionEngineeringUrgent ClientsOperations ResearchAppointment Scheduling	2004	97
Rolling Horizon Appointment Scheduling: A Simulation Study Thomas R. Rohleder, Kenneth J. Klassen Health Care Management Science	2002	96
In-Class Simulation Games: Assessing Student Learning Kenneth J. Klassen, Keith A. Willoughby Journal of Information Technology Education Research Interactive LearningInternational AssociationLearning SciencesInformation SocietyArts	2003	84
Efficiency and Productivity Measures for High Contact Services Kenneth J. Klassen, Randolph M. Russell, James J. Chrisman Service Industries Journal	1998	71
Strategies for Appointment Policy Design with Patient Unpunctuality Kenneth J. Klassen, Reena Yoogalingam Decision Sciences EngineeringPlateau Dome RuleBlock SchedulingOperations ResearchPrimary Care	2014	63
Planning food services for a campus setting Kenneth J. Klassen, Elzbieta Trybus, Arundhati Kumar International Journal of Hospitality Management NutritionFood SystemsAgricultural EconomicsFood ServiceFoodservice System	2005	56
Appointment system design with interruptions and physician lateness Kenneth J. Klassen, Reena Yoogalingam International Journal of Operations & Production Management Family MedicineEngineeringPatient Tracking SystemAppointment System DesignOperations Research	2013	45

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