Concepedia

Kenneth J. Klassen

KJ

15

Publications

1.2K

Citations

15

H-Index

1996

Active since

Affiliations

Brock University(Current)

University of Calgary

California State University, Northridge

Kenneth J. Klassen is an author at Brock University specializing in emergency medicine, medicine, and nursing.

Top concepts

Emergency MedicineNursingMedicinePatient SafetyHealth Services ResearchEngineeringPrimary CareQueuing TheoryOperations ResearchHealth Policy

Publications per year

1996–2018

15

Publications

15

Scheduling outpatient appointments in a dynamic environment

Kenneth J. Klassen, Thomas R. Rohleder · Journal of Operations Management · 1996 · 274 citations

Service Provider, Engineering, Outpatient Care +16

Improving Performance in Outpatient Appointment Services with a Simulation Optimization Approach

Kenneth J. Klassen, Reena Yoogalingam · Production and Operations Management · 2009 · 159 citations

Engineering, Simulation, Health Care Management +28

The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency

Denise L. White, Craig M. Froehle, Kenneth J. Klassen · Production and Operations Management · 2011 · 113 citations

Health Administration, Health Care Management, Operations Research +24

Outpatient appointment scheduling with urgent clients in a dynamic, multi‐period environment

Kenneth J. Klassen, Thomas R. Rohleder · International Journal of Service Industry Management · 2004 · 97 citations

Customer Satisfaction, Engineering, Urgent Clients +17

Rolling Horizon Appointment Scheduling: A Simulation Study

Thomas R. Rohleder, Kenneth J. Klassen · Health Care Management Science · 2002 · 96 citations

Rows per page

1–5 of 15