Concepedia

Review Aggregation

Review Aggregation is a methodological construct in Guest Feedback Management that systematically compiles, standardizes, and synthesizes guest reviews from multiple sources into a unified format to enable comprehensive performance evaluation and comparative analysis across hospitality entities.

34

Publications

2.7K

Citations

103

Authors

64

Institutions

Publications per year

2017–2026

20

Parents

Publications

34

The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets

Pradeep K. Chintagunta, Shyam Gopinath, Sriram Venkataraman · Marketing Science · 2010 · 866 citations

, , +13

Augmenting organizational decision-making with deep learning algorithms: Principles, promises, and challenges

Yash Raj Shrestha, Vaibhav Krishna, Georg von Krogh · Journal of Business Research · 2020 · 265 citations · Full text

, , +14

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Pei-yu Chen, Samita Dhanasobhon, Michael D. Smith · SSRN Electronic Journal · 2008 · 243 citations · Full text

, , +17

The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector

Vasiliki Baka · Tourism Management · 2015 · 241 citations

, , +13

An online reviews-driven method for the prioritization of improvements in hotel services

Chenxi Zhang, Zeshui Xu, Xunjie Gou et al. · Tourism Management · 2021 · 134 citations

, , +14

1–5 of 34

Authors

103

  1. GZ
    Ginger Zhe Jin

    University of Maryland, College Park, United States

    2 publications · 40 citations

    2

    h-index

  2. RR
    Ricardo Ribeiro

    Instituto de Engenharia de Sistemas e Computadores Investigação e Desenvolvimento, Portugal

    2 publications · 104 citations

    2

    h-index

  3. XS
    Xiaofei Shi

    Carnegie Mellon University, United States

    2 publications · 35 citations

    2

    h-index

  4. ML
    Michael Luca

    Harvard University, United States

    2 publications · 40 citations

    2

    h-index

  5. NB
    Nihar B. Shah

    University of California, Berkeley, United States

    2 publications · 35 citations

    2

    h-index

1–5 of 103

Institutions

64

  1. Carnegie Mellon University

    Pittsburgh, United States

    3 h-index

    11 publications

    637 citations

  2. Sichuan University

    Chengdu, China

    2 h-index

    5 publications

    554 citations

  3. Arizona State University

    Tempe, United States

    1 h-index

    1 publications

    243 citations

  4. Institute for Systems Engineering and Computers

    Lisbon, Portugal

    1 h-index

    2 publications

    82 citations

  5. National University of Malaysia

    Bangi, Malaysia

    1 h-index

    3 publications

    144 citations

  6. University of Oxford

    Oxford, United Kingdom

    1 h-index

    1 publications

    15 citations

  7. Instituto de Telecomunicações

    Lisbon, Portugal

    1 h-index

    1 publications

    41 citations

  8. The University of Texas at Arlington

    Arlington, United States

    1 h-index

    2 publications

    92 citations

1–8 of 64

Venues

  1. SSRN Electronic Journal

    Repository · 2 publications · 271 citations

    2

    h-index

  2. Service Science

    2 publications · 48 citations

    2

    h-index

  3. Tourism Management

    2 publications · 375 citations

    2

    h-index

  4. Computers & Electrical Engineering

    1 publications · 116 citations

    1

    h-index

  5. IEEE Access

    1 publications · 20 citations

    1

    h-index

1–5