Return Abuse Detection is a methodological construct within returns management that identifies and distinguishes patterns of fraudulent or exploitative return behaviors by customers to prevent financial and operational losses.
3
Publications
154
Citations
8
Authors
6
Institutions
Publications per year
2017–2026
2
Parents
Publications
3
Assessing customer return behaviors through data analytics
Michael Ketzenberg, James D. Abbey, Gregory R. Heim et al. · Journal of Operations Management · 2020 · 66 citations
The Misuse of Accounting Rates of Return: Reply
Franklin M. Fisher · American Economic Review · 1984 · 58 citations
Business, Accountancy, Accounting +11
Product Return Episodes in Retailing
Michele Samorani, Aydın Alptekinoğlu, Paul R. Messinger · Service Science · 2019 · 30 citations
1–3 of 3
Authors
8
- MS
1
h-index
- PR
1
h-index
- JD
1
h-index
- MK
1
h-index
- FM
1
h-index
1–5 of 8
Institutions
6
Texas A&M University
College Station, United States
1 h-index
3 publications
198 citations
Temple University
Philadelphia, United States
1 h-index
1 publications
66 citations
Pennsylvania State University
State College, United States
1 h-index
1 publications
30 citations
University of Alberta
Edmonton, Canada
1 h-index
1 publications
30 citations
Santa Clara University
Santa Clara, United States
1 h-index
1 publications
30 citations
Temple University Health System
Philadelphia, United States
1 h-index
1 publications
66 citations
1–6 of 6
Venues
- American Economic Review
1 publications · 58 citations
1
h-index
- Service Science
1 publications · 30 citations
1
h-index
- Journal of Operations Management
1 publications · 66 citations
1
h-index
1–3