Process Benchmarking

Process Benchmarking is a systematic academic method that belongs to the broader category of benchmarking techniques, specifically distinguished by its focus on comparing and evaluating business processes across organizations to identify best practices and performance gaps for the purpose of process improvement.

167

Publications

9.7K

Citations

372

Authors

218

Institutions

Publications per year

2017–2026

13

Authors

372

  1. MM
    Mahmoud M. Yasin

    East Tennessee State University, United States

    4 publications · 468 citations

    4

    h-index

  2. MZ
    Mohamed Zairi

    University of Bradford, United Kingdom

    3 publications · 149 citations

    3

    h-index

  3. BA
    Bjørn Andersen

    Norwegian University of Science and Technology, Norway

    3 publications · 99 citations

    3

    h-index

  4. RK
    Rambabu Kodali

    Birla Institute of Technology and Science, Pilani, India

    3 publications · 508 citations

    3

    h-index

  5. JH
    Jacky Holloway

    The Open University, United Kingdom

    3 publications · 277 citations

    3

    h-index

1–5 of 372

Venues

  1. Benchmarking An International Journal

    36 publications · 2.7K citations

    23

    h-index

  2. 7

    h-index

  3. International Journal of Operations & Production Management

    IJOPM · 5 publications · 433 citations

    5

    h-index

  4. Choice Reviews Online

    CRO · 4 publications · 2.3K citations

    4

    h-index

  5. Water Science & Technology

    3 publications · 98 citations

    3

    h-index

1–5