Concepedia

Need Sensing

Need Sensing is a methodological construct within mass customization that identifies and interprets individual customer requirements through real-time data collection and analysis to enable personalized product or service offerings.

9

Publications

791

Citations

21

Authors

10

Institutions

Publications per year

2017–2026

2

Parents

Publications

9

Identifying Customer Needs from User-Generated Content

Artem Timoshenko, John R. Hauser · Marketing Science · 2019 · 504 citations · Full text

, , +16

A large-scale study of daily information needs captured in situ

Karen Church, Mauro Cherubini, Nuria Oliver · ACM Transactions on Computer-Human Interaction · 2014 · 65 citations

, , +17

NAMA: a context-aware multi-agent based web service approach to proactive need identification for personalized reminder systems

Ohbyung Kwon, Sungchul Choi, Gu‐Gon Park · Expert Systems with Applications · 2005 · 48 citations

, , +16

Need and perceptual change in need-related objects.

J. C. Gilchrist, Lloyd S. Nesberg · Journal of Experimental Psychology · 1952 · 48 citations

, , +13

Does Customer Relationship Management Activity Affect Firm Performance?

Harmeen Soch, H.S. Sandhu · Global Business Review · 2008 · 38 citations

, , +16

1–5 of 9

Authors

21

  1. BG
    Benjamin Guthier

    University of Mannheim, Germany

    1 publications · 23 citations

    1

    h-index

  2. LS
    Larry Samuelson

    University of Wisconsin–Madison, United States

    1 publications · 28 citations

    1

    h-index

  3. KC
    Karen Church

    Telefonica Research and Development, Spain

    1 publications · 65 citations

    1

    h-index

  4. KP
    K. Peter Kuchinke

    University of Illinois Urbana-Champaign, United States

    1 publications · 14 citations

    1

    h-index

  5. AT
    Artem Timoshenko

    Massachusetts Institute of Technology, United States

    1 publications · 504 citations

    1

    h-index

1–5 of 21

Institutions

10

  1. University of Basel

    Basel, Switzerland

    1 h-index

    1 publications

    28 citations

  2. Karlsruhe Institute of Technology

    Karlsruhe, Germany

    1 h-index

    2 publications

    46 citations

  3. University of Mannheim

    Mannheim, Germany

    1 h-index

    1 publications

    23 citations

  4. Handong Global University

    Pohang, South Korea

    1 h-index

    2 publications

    96 citations

  5. Telefonica Research and Development

    Madrid, Spain

    1 h-index

    3 publications

    195 citations

  6. Institute for Educational Leadership

    Washington D.C., United States

    1 h-index

    1 publications

    14 citations

  7. Guru Nanak Dev University

    Amritsar, India

    1 h-index

    2 publications

    76 citations

  8. University of Ottawa

    Ottawa, Canada

    1 h-index

    2 publications

    46 citations

1–8 of 10

Venues

  1. Marketing Science

    1 publications · 504 citations

    1

    h-index

  2. ACM Transactions on Computer-Human Interaction

    TOCHI · 1 publications · 65 citations

    1

    h-index

  3. Human Resource Development International

    1 publications · 14 citations

    1

    h-index

  4. Journal of Experimental Psychology

    1 publications · 48 citations

    1

    h-index

  5. Global Business Review

    1 publications · 38 citations

    1

    h-index

1–5