Mobile Service Design
Mobile Service Design is a specialized framework within omnichannel service design that orchestrates user-centric interactions, processes, and interfaces specifically optimized for mobile devices to enable seamless, context-aware service experiences across dynamic environments.
112
Publications
3.6K
Citations
343
Authors
146
Institutions
Publications per year
2017–2026
5
Parents
112
Composable ad-hoc mobile services for universal interaction
Todd D. Hodes, Randy H. Katz, Edouard Servan-Schreiber et al. · 1997 · 141 citations
Roles for managing in mobile service development nets
Marko T. Heikkinen, Tuija Mainela, Johanna Still et al. · Industrial Marketing Management · 2007 · 109 citations
Jan Blom, Divya Viswanathan, Mirjana Spasojevic et al. · 2010 · 85 citations
Arts, Design, Urban Design +17
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146

Delft University of Technology
Delft, The Netherlands
10 h-index
23 publications
607 citations
Åbo Akademi University
Turku, Finland
6 h-index
11 publications
328 citations

University of Oulu
Oulu, Finland
5 h-index
17 publications
863 citations
Nokia (Finland)
Espoo, Finland
5 h-index
9 publications
231 citations
Motorola (United States)
Schaumburg, United States
3 h-index
8 publications
225 citations
Korea Advanced Institute of Science and Technology
Daejeon, South Korea
3 h-index
11 publications
249 citations
Lahore University of Management Sciences
Lahore, Pakistan
2 h-index
2 publications
72 citations
University of Koblenz and Landau
Mainz, Germany
2 h-index
3 publications
36 citations
1–8 of 146
5 publications · 187 citations
5
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IJMC · 5 publications · 96 citations
5
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2 publications · 63 citations
2
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2 publications · 80 citations
2
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2 publications · 38 citations
2
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1–5