Concepedia

Journey Transformation

Journey Transformation is a methodological framework within journey mapping that systematically redesigns customer journey stages through targeted interventions to achieve desired behavioral or experiential outcomes.

22

Publications

1.3K

Citations

57

Authors

22

Institutions

Publications per year

2017–2026

8

Parents

Publications

22

Process mapping the patient journey: an introduction

T. M. Trebble, N. Hansi, Theresa Hydes et al. · BMJ · 2010 · 389 citations

, , +14

Assessing the potential for carbon emissions savings from replacing short car trips with walking and cycling using a mixed GPS-travel diary approach

Andre Neves, Christian Brand · Transportation Research Part A Policy and Practice · 2018 · 198 citations · Full text

, , +17

Consumer journeys: developing consumer-based strategy

Rebecca W. Hamilton, Linda L. Price · Journal of the Academy of Marketing Science · 2019 · 167 citations · Full text

, , +14

The Inca Trail experience: Does the journey matter?

Sarah Quinlan Cutler, Barbara A. Carmichael, Sean Doherty · Annals of Tourism Research · 2014 · 75 citations

, , +4

An empirical modeling of transformation process through trip experiences

Asli D.A. Tasci, Maksim Godovykh · Tourism Management · 2021 · 71 citations · Full text

, , +15

1–5 of 22

Authors

57

  1. NB
    Norman Buchignani

    University of Lethbridge, Canada

    2 publications · 70 citations

    2

    h-index

  2. BP
    Brita Pekarsky

    University of South Australia, Australia

    1 publications · 11 citations

    1

    h-index

  3. LP
    Lukas P. Madson

    Mayo Clinic in Florida, United States

    1 publications · 53 citations

    1

    h-index

  4. SD
    Sean Doherty

    Wilfrid Laurier University, Canada

    1 publications · 75 citations

    1

    h-index

  5. PR
    Priya Ramar

    Mayo Clinic in Arizona, United States

    1 publications · 53 citations

    1

    h-index

1–5 of 57

Institutions

22

  1. Southeast Missouri State University

    Cape Girardeau, United States

    1 h-index

    1 publications

    13 citations

  2. Western Sydney University

    Richmond, Australia

    1 h-index

    1 publications

    49 citations

  3. University of Kent

    Canterbury, United Kingdom

    1 h-index

    1 publications

    22 citations

  4. Stanford University

    Stanford, United States

    1 h-index

    3 publications

    75 citations

  5. University of Manitoba

    Winnipeg, Canada

    1 h-index

    1 publications

    30 citations

  6. Sheffield Hallam University

    Sheffield, United Kingdom

    1 h-index

    1 publications

    12 citations

  7. University of Oxford

    Oxford, United Kingdom

    1 h-index

    1 publications

    198 citations

  8. Mayo Clinic in Florida

    Jacksonville, United States

    1 h-index

    2 publications

    106 citations

1–8 of 22

Venues

  1. Urban Studies

    1 publications · 49 citations

    1

    h-index

  2. Tourism Management

    1 publications · 71 citations

    1

    h-index

  3. Psychotherapy

    1 publications · 10 citations

    1

    h-index

  4. Mobilities

    1 publications · 22 citations

    1

    h-index

  5. Pacific Affairs

    1 publications · 30 citations

    1

    h-index

1–5