Journey Map Validation

Journey Map Validation is a methodological process within user experience research that systematically assesses the accuracy, completeness, and representativeness of a journey map by comparing it against empirical data or stakeholder feedback to ensure its fidelity to actual user experiences.

1

Publications

13

Citations

1

Authors

1

Institutions

Publications per year

2017–2026

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Authors

1

  1. DD
    Dhira D. Crunkilton

    Southeast Missouri State University, United States

    1 publications · 13 citations

    1

    h-index

  2. FJ
    Fons J. Verbeek

    Leiden University, Netherlands

    1 publications · 11 citations

    0

    h-index

  3. DM
    Danića Mast

    Leiden University, Netherlands

    1 publications · 11 citations

    0

    h-index

  4. JB
    Joost Broekens

    Delft University of Technology, Netherlands

    1 publications · 11 citations

    0

    h-index

  5. SD
    S.I. de Vries

    The Hague University of Applied Sciences, Netherlands

    1 publications · 11 citations

    0

    h-index

1–5 of 1

Venues

  1. Evaluation and Program Planning

    1 publications · 13 citations

    1

    h-index

  2. Frontiers in Computer Science

    1 publications · 11 citations

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