Concepedia

Interpretable Churn Models

Interpretable Churn Models is a class of predictive modeling frameworks in customer churn prediction that belong to the broader category of machine learning models but are specifically designed to provide transparent, human-understandable representations of the factors and decision logic influencing churn predictions.

11

Publications

803

Citations

39

Authors

29

Institutions

Publications per year

2017–2026

6

Parents

Publications

11

Building comprehensible customer churn prediction models with advanced rule induction techniques

Wouter Verbeke, David Martens, Christophe Mues et al. · Expert Systems with Applications · 2010 · 357 citations

, , +14

I Know You'll Be Back

Carl Yang, Xiaolin Shi, Luo Jie et al. · 2018 · 84 citations

, , +17

Reconciling performance and interpretability in customer churn prediction using ensemble learning based on generalized additive models

Koen W. De Bock, Dirk Van den Poel · Expert Systems with Applications · 2012 · 68 citations

, , +14

Profit-driven weighted classifier with interpretable ability for customer churn prediction

Ping Jiang, Zhenkun Liu, Mohammad Zoynul Abedin et al. · Omega · 2024 · 60 citations

, , +14

Churn Prediction in MMORPGs Using Player Motivation Theories and an Ensemble Approach

Zoheb Borbora, Jaideep Srivastava, Kuo-Wei Hsu et al. · 2011 · 56 citations

, , +15

1–5 of 11

Authors

39

  1. KW
    Koen W. De Bock

    Institut d'Economie Scientifique Et de Gestion, France

    2 publications · 115 citations

    2

    h-index

  2. WV
    Wouter Verbeke

    KU Leuven, Belgium

    1 publications · 357 citations

    1

    h-index

  3. XS
    Xiaolin Shi

    University of Michigan, United States

    1 publications · 84 citations

    1

    h-index

  4. CY
    Carl Yang

    Emory University, United States

    1 publications · 84 citations

    1

    h-index

  5. MA
    Mohd Afjal

    Vellore Institute of Technology University, India

    1 publications · 26 citations

    1

    h-index

1–5 of 39

Institutions

29

  1. Institut d'Economie Scientifique Et de Gestion

    Puteaux, France

    2 h-index

    2 publications

    115 citations

  2. Centre National de la Recherche Scientifique

    Paris, France

    2 h-index

    2 publications

    115 citations

  3. Ghent University

    Ghent, Belgium

    2 h-index

    3 publications

    493 citations

  4. University of Southampton

    Southampton, United Kingdom

    1 h-index

    2 publications

    714 citations

  5. Beijing University of Posts and Telecommunications

    Beijing, China

    1 h-index

    4 publications

    88 citations

  6. KU Leuven

    Leuven, Belgium

    1 h-index

    3 publications

    1.1K citations

  7. National Chengchi University

    Taipei, Taiwan

    1 h-index

    1 publications

    56 citations

  8. Dalian University of Technology

    Dalian, China

    1 h-index

    1 publications

    60 citations

1–8 of 29

Venues

  1. Expert Systems with Applications

    2 publications · 425 citations

    2

    h-index

  2. Journal of Applied Microeconometrics

    1 publications · 38 citations

    1

    h-index

  3. Omega

    1 publications · 60 citations

    1

    h-index

  4. Decision Support Systems

    1 publications · 47 citations

    1

    h-index

  5. Infolitika Journal of Data Science

    1 publications · 26 citations

    1

    h-index

1–5