Concepedia

Initial Trust

Initial Trust is a psychological state in which a consumer, lacking prior direct experience with an online retailer, forms a willingness to rely on the perceived trustworthiness of the retailer based on initial cues such as website design, reputation, or third-party endorsements.

269

Publications

36.3K

Citations

661

Authors

384

Institutions

Publications per year

2017–2026

109

Parents

Publications

269

Initial Trust Formation in New Organizational Relationships

D. Harrison McKnight, L. L. Cummings, Norman L. Chervany · Academy of Management Review · 1998 · 3.1K citations

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Trust and Breach of the Psychological Contract

Sandra L. Robinson · Administrative Science Quarterly · 1996 · 3K citations

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The impact of initial consumer trust on intentions to transact with a web site: a trust building model

D. Harrison McKnight, Vivek Choudhury, Charles J. Kacmar · The Journal of Strategic Information Systems · 2002 · 2.1K citations

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Initial Trust Formation in New Organizational Relationships

D. Harrison McKnight, L. L. Cummings, Norman L. Chervany · Academy of Management Review · 1998 · 1.2K citations

, , +12

The development of initial trust in an online company by new customers

Marios Koufaris, William Hampton-Sosa · Information & Management · 2003 · 1.1K citations

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1–5 of 269

Authors

661

  1. DH
    D. Harrison McKnight

    Michigan State University, United States

    5 publications · 6.7K citations

    5

    h-index

  2. TZ
    Tao Zhou

    Hangzhou Dianzi University, China

    5 publications · 1.5K citations

    5

    h-index

  3. EK
    Eui-Jin Kim

    Seoul National University, South Korea

    3 publications · 90 citations

    3

    h-index

  4. TZ
    Tingru Zhang

    Shenzhen University, China

    3 publications · 1.3K citations

    3

    h-index

  5. PB
    Paul Benjamin Lowry

    Virginia Tech, United States

    3 publications · 550 citations

    3

    h-index

1–5 of 661

Institutions

384

  1. Huazhong University of Science and Technology

    Wuhan, China

    6 h-index

    10 publications

    381 citations

  2. Florida State University

    Tallahassee, United States

    6 h-index

    10 publications

    5.4K citations

  3. Hangzhou Dianzi University

    Hangzhou, China

    6 h-index

    7 publications

    1.5K citations

  4. Shandong University of Finance and Economics

    Jinan, China

    5 h-index

    9 publications

    228 citations

  5. UNSW Sydney

    Sydney, Australia

    5 h-index

    9 publications

    320 citations

  6. University of Cincinnati

    Cincinnati, United States

    4 h-index

    4 publications

    2.7K citations

  7. Drexel University

    Philadelphia, United States

    4 h-index

    6 publications

    707 citations

  8. Shenzhen University

    Shenzhen, China

    4 h-index

    15 publications

    6.3K citations

1–8 of 384

Venues

  1. Journal of the Association for Information Systems

    JAIS · 8 publications · 639 citations

    8

    h-index

  2. Journal of Computer Information Systems

    6 publications · 442 citations

    6

    h-index

  3. Journal of Retailing and Consumer Services

    5 publications · 761 citations

    5

    h-index

  4. Journal of Management Information Systems

    JMIS · 5 publications · 828 citations

    5

    h-index

  5. International Journal of Bank Marketing

    5 publications · 735 citations

    5

    h-index

1–5