Concepedia

Full Refunds

Full Refunds is a consumer protection mechanism that belongs to the class of refund rights, distinguished by its guarantee of complete monetary restitution without deductions, under specified conditions, for transactions deemed eligible for total reversal.

5

Publications

462

Citations

13

Authors

11

Institutions

Publications per year

2017–2026

4

Parents

Publications

5

Consumer Return Policies in Omnichannel Operations

Leela Nageswaran, Soo-Haeng Cho, Alan Scheller‐Wolf · Management Science · 2020 · 237 citations

, , +17

How much do online consumers really value free product returns? Evidence from eBay

Guangzhi Shang, Pelin Pekgün, Mark Ferguson et al. · Journal of Operations Management · 2017 · 114 citations

, , +15

Competing in a supply chain via full-refund and no-refund customer returns policies

Jing Chen, Ravneet Grewal · International Journal of Production Economics · 2013 · 84 citations

, , +6

Sustainable development: Impacts of consumers' risk aversion on remanufacturing model selection and environmental performance

Weisheng Deng · Sustainable Development · 2020 · 16 citations

, , +16

Joint pricing and overbooking policy in a full payment presale mechanism of new products

Bo He, Wei Pan, Yange Yang · International Transactions in Operational Research · 2017 · 11 citations

, , +15

1–5 of 5

Authors

13

  1. YY
    Yange Yang

    Chinese Academy of Sciences, China

    1 publications · 11 citations

    1

    h-index

  2. BH
    Bo He

    Chongqing University, China

    1 publications · 11 citations

    1

    h-index

  3. WP
    Wei Pan

    Wuhan University, China

    1 publications · 11 citations

    1

    h-index

  4. JC
    Jing Chen

    Tsinghua University, China

    1 publications · 84 citations

    1

    h-index

  5. PP
    Pelin Pekgün

    University of South Carolina, United States

    1 publications · 114 citations

    1

    h-index

1–5 of 13

Institutions

11

  1. Florida State University

    Tallahassee, United States

    1 h-index

    1 publications

    114 citations

  2. Chongqing University

    Chongqing, China

    1 h-index

    1 publications

    11 citations

  3. Wuhan University

    Wuhan, China

    1 h-index

    1 publications

    11 citations

  4. University of Washington

    Seattle, United States

    1 h-index

    1 publications

    237 citations

  5. Chongqing Technology and Business University

    Chongqing, China

    1 h-index

    1 publications

    11 citations

  6. Yunnan University

    Kunming, China

    1 h-index

    1 publications

    16 citations

  7. Carnegie Mellon University

    Pittsburgh, United States

    1 h-index

    2 publications

    474 citations

  8. University of South Carolina

    Columbia, United States

    1 h-index

    3 publications

    342 citations

1–8 of 11

Venues

  1. 1

    h-index

  2. International Journal of Production Economics

    1 publications · 84 citations

    1

    h-index

  3. Sustainable Development

    1 publications · 16 citations

    1

    h-index

  4. Management Science

    1 publications · 237 citations

    1

    h-index

  5. Journal of Operations Management

    1 publications · 114 citations

    1

    h-index

1–5