Concepedia

Front Office Technology

Front Office Technology is a hotel technology system that constitutes the primary interface for guest service management, distinguished by its integration of reservation, check-in/check-out, room allocation, billing, and guest record functionalities within the front office operations of hospitality establishments.

43

Publications

1.9K

Citations

95

Authors

46

Institutions

Publications per year

2017–2026

16

Parents

Publications

43

An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model

Taegoo Terry Kim, Jae Hyoung Lee, Rob Law · Tourism Management · 2007 · 367 citations

, , +16

Will you survive the services revolution?

Uday S. Karmarkar · PubMed · 2004 · 283 citations

, , +15

Digital technology diffusion: A matter of capabilities, incentives or both?

Giuseppe Nicoletti, Christina von Rueden, Dan Andrews · European Economic Review · 2020 · 162 citations

, , +17

Developing an information systems infrastructure with open source software

Brian Fitzgerald, Thaddeus Kenny · IEEE Software · 2004 · 82 citations

, , +8

Managing front office operations

Michael Fitzgerald · International Journal of Hospitality Management · 1991 · 60 citations

, , +7

1–5 of 43

Authors

95

  1. DA
    Dan Andrews

    Organisation de Coopération et de Développement Economiques, France

    2 publications · 208 citations

    2

    h-index

  2. TG
    Tobias Giesbrecht

    University of Zurich, Switzerland

    2 publications · 88 citations

    2

    h-index

  3. NV
    Nancy Van Note Chism

    The Ohio State University, United States

    2 publications · 39 citations

    2

    h-index

  4. HN
    Hamidah Nayati Utami

    University of Brawijaya, Indonesia

    2 publications · 56 citations

    2

    h-index

  5. RL
    Rob Law

    Hong Kong Polytechnic University, Hong Kong SAR China

    2 publications · 382 citations

    2

    h-index

1–5 of 95

Institutions

46

  1. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    3 h-index

    6 publications

    450 citations

  2. Universitas Islam Kalimantan Muhammad Arsyad Al Banjary

    Banjarmasin, Indonesia

    2 h-index

    3 publications

    80 citations

  3. University of Zurich

    Zurich, Switzerland

    2 h-index

    4 publications

    176 citations

  4. University of Brawijaya

    Malang, Indonesia

    2 h-index

    7 publications

    200 citations

  5. University of Glasgow

    Glasgow, United Kingdom

    2 h-index

    1 publications

    52 citations

  6. Pennsylvania State University

    State College, United States

    1 h-index

    1 publications

    15 citations

  7. University of Michigan

    Ann Arbor, United States

    1 h-index

    2 publications

    36 citations

  8. The Hague University of Applied Sciences

    The Hague, Netherlands

    1 h-index

    1 publications

    19 citations

1–8 of 46

Venues

  1. To improve the academy

    2 publications · 39 citations

    2

    h-index

  2. 2

    h-index

  3. Strategy and Leadership

    1 publications · 24 citations

    1

    h-index

  4. 1

    h-index

  5. Repositório do ISCTE-IUL

    Repository · 1 publications · 25 citations

    1

    h-index

1–5