Concepedia

Front Desk Operations

Front Desk Operations is a front office management function that comprises the coordinated service and administrative processes conducted at an organization’s primary point of customer contact to handle inquiries, registrations, transactions, communication, and initial problem resolution.

2

Publications

123

Citations

6

Authors

4

Institutions

Publications per year

2017–2026

1

Parents

Children

Publications

2

1–2 of 2

Authors

6

  1. EG
    Erik Geelhoed

    Hewlett-Packard (United States), United States

    1 publications · 13 citations

    1

    h-index

  2. HS
    Hakseung Shin

    Hanyang University, South Korea

    1 publications · 110 citations

    1

    h-index

  3. RR
    Richard R. Perdue

    Virginia Tech, United States

    1 publications · 110 citations

    1

    h-index

  4. JK
    Juhyun Kang

    Hanyang University, South Korea

    1 publications · 110 citations

    1

    h-index

  5. BO
    Brid O’Conaill

    Hewlett-Packard (United States), United States

    1 publications · 13 citations

    1

    h-index

1–5 of 6

Institutions

4

  1. Kansas State University

    Manhattan, United States

    1 h-index

    1 publications

    110 citations

  2. Hewlett-Packard (United States)

    Palo Alto, United States

    1 h-index

    3 publications

    39 citations

  3. Virginia Tech

    Blacksburg, United States

    1 h-index

    2 publications

    220 citations

  4. Hewlett-Packard (United Kingdom)

    Bracknell, United Kingdom

    1 h-index

    3 publications

    39 citations

1–4 of 4

Venues

  1. Tourism Management

    1 publications · 110 citations

    1

    h-index

1–1