Failure Point Analysis

Failure Point Analysis is a systematic method used in service process design to identify, evaluate, and mitigate potential points of failure within a service delivery system by examining process dependencies, resource allocation, and customer interaction points to enhance service reliability and robustness.

40

Publications

1.4K

Citations

140

Authors

84

Institutions

Publications per year

2017–2026

14

Authors

140

  1. MD
    Michael D. Grissom

    Pennsylvania State University, United States

    1 publications · 12 citations

    1

    h-index

  2. YK
    Yuji Kihara Renesas

    Renesas Electronics (Japan), Japan

    1 publications · 16 citations

    1

    h-index

  3. YM
    Y. Ma

    Pennsylvania State University, United States

    1 publications · 12 citations

    1

    h-index

  4. KC
    Kewang Cao

    China University of Mining and Technology, China

    1 publications · 46 citations

    1

    h-index

  5. GR
    Guy R. Fogel

    Tsinghua University, China

    1 publications · 77 citations

    1

    h-index

1–5 of 140

Venues

  1. Spine

    2 publications · 97 citations

    2

    h-index

  2. Journal of Engineering Mechanics

    2 publications · 218 citations

    2

    h-index

  3. Energy & Fuels

    1 publications · 49 citations

    1

    h-index

  4. Journal of Aircraft

    1 publications · 27 citations

    1

    h-index

  5. CIM bulletin

    1 publications · 21 citations

    1

    h-index

1–5