Empathy Mapping

Empathy Mapping is a collaborative visualization tool used in design practice to systematically represent the cognitive, emotional, and behavioral attributes of a user or stakeholder, distinguishing itself from other user research methods by synthesizing observed behaviors and expressed feelings into a holistic, spatially organized model of user experience.

19

Publications

732

Citations

64

Authors

32

Institutions

Publications per year

2017–2026

12

Authors

64

  1. BF
    Bruna Ferreira

    Pontifícia Universidade Católica do Rio de Janeiro, Brazil

    2 publications · 182 citations

    2

    h-index

  2. TC
    Tayana Conte

    Universidade Federal do Amazonas, Brazil

    2 publications · 182 citations

    2

    h-index

  3. CA
    Camila Alejandra León Vanegas

    Universidade São Francisco, Brazil

    1 publications · 15 citations

    1

    h-index

  4. JM
    Jessica Mann

    University of Pittsburgh, United States

    1 publications · 12 citations

    1

    h-index

  5. PE
    Pete Evans

    Iowa State University, United States

    1 publications · 19 citations

    1

    h-index

1–5 of 64

Venues

  1. Product Management & Development

    1 publications · 15 citations

    1

    h-index

  2. Expert Systems with Applications

    1 publications · 22 citations

    1

    h-index

  3. Education Citizenship and Social Justice

    1 publications · 12 citations

    1

    h-index

  4. The Clinical Teacher

    1 publications · 56 citations

    1

    h-index

  5. Cognition & Emotion

    1 publications · 14 citations

    1

    h-index

1–5