Concepedia

Empathic Problem Identification

Empathic Problem Identification is a methodological approach within problem identification research that distinguishes itself by integrating deep user-centered understanding and emotional insight to uncover latent, human-centric challenges in complex sociotechnical systems.

5

Publications

952

Citations

16

Authors

11

Institutions

Publications per year

2017–2026

2

Parents

Publications

5

Spark Innovation through Empathic Design

Dorothy A. Leonard, Jeffrey F. Rayport · WORLD SCIENTIFIC eBooks · 2011 · 797 citations

, , +15

A Deep Learning Approach to Modeling Empathy in Addiction Counseling

James Gibson, Doğan Can, Bo Xiao et al. · 2016 · 50 citations

, , +13

Misdiagnosis and failure to diagnose in emergency care: Causes and empathy as a solution

Thierry Pelaccia, Anne Messman, Jeffrey A. Kline · Patient Education and Counseling · 2020 · 37 citations

, , +12

Exploring the effect of empathic response and its boundaries in artificial intelligence service recovery

Yuanyuan Guo, Linlin Xu, Chaoyou Wang · Journal of Retailing and Consumer Services · 2024 · 36 citations

, , +14

A classification of empathic failures for psychotherapists and supervisors.

Edna M. Mordecai · Psychoanalytic Psychology · 1991 · 32 citations

, , +12

1–5 of 5

Authors

16

  1. CW
    Chaoyou Wang

    Dongbei University of Finance and Economics, China

    1 publications · 36 citations

    1

    h-index

  2. JF
    Jeffrey F. Rayport

    Boston Consulting Group (United States)

    1 publications · 797 citations

    1

    h-index

  3. JA
    Jeffrey A. Kline

    Indiana University – Purdue University Indianapolis, United States

    1 publications · 37 citations

    1

    h-index

  4. DA
    Dorothy A. Leonard

    Harvard University, United States

    1 publications · 797 citations

    1

    h-index

  5. AM
    Anne Messman

    Wayne State University, United States

    1 publications · 37 citations

    1

    h-index

1–5 of 16

Institutions

11

  1. Harvard University

    Cambridge, United States

    1 h-index

    1 publications

    797 citations

  2. University of Washington

    Seattle, United States

    1 h-index

    1 publications

    50 citations

  3. Wayne State University

    Detroit, United States

    1 h-index

    1 publications

    37 citations

  4. University of Southern California

    Los Angeles, United States

    1 h-index

    5 publications

    250 citations

  5. California Southern University

    Chandler, United States

    1 h-index

    5 publications

    250 citations

  6. Dongbei University of Finance and Economics

    Dalian, China

    1 h-index

    1 publications

    36 citations

  7. Indiana University – Purdue University Indianapolis

    Indianapolis, United States

    1 h-index

    1 publications

    37 citations

  8. Dalian Maritime University

    Dalian, China

    1 h-index

    2 publications

    72 citations

1–8 of 11

Venues

  1. Patient Education and Counseling

    1 publications · 37 citations

    1

    h-index

  2. WORLD SCIENTIFIC eBooks

    Ebook platform · 1 publications · 797 citations

    1

    h-index

  3. Psychoanalytic Psychology

    1 publications · 32 citations

    1

    h-index

  4. Journal of Retailing and Consumer Services

    1 publications · 36 citations

    1

    h-index

  5. ACM Transactions on Software Engineering and Methodology

    TOSEM · 1 publications · 11 citations

1–5