Dorothy A. Leonard

The Role of Tacit Knowledge in Group Innovation

Dorothy A. Leonard, Sylvia Sensiper · California Management Review · 1998 · 1.5K citations

Innovation Study, Organizational Communication, Tacit Knowledge +8

Spark Innovation through Empathic Design

Dorothy A. Leonard, Jeffrey F. Rayport · WORLD SCIENTIFIC eBooks · 2011 · 793 citations

Customer Experience, Consumer Research, Communication +22

Using Mentoring and Storytelling to Transfer Knowledge in the Workplace

Walter C. Swap, Dorothy A. Leonard, Mimi Shields et al. · Journal of Management Information Systems · 2001 · 715 citations

Knowledge Creation, Education, Human Resource Management +18

Putting Your Company's Whole Brain to Work

Dorothy A. Leonard, Susaan Straus · WORLD SCIENTIFIC eBooks · 2011 · 251 citations

Project Management, Whole Brain, Education +19

Resource allocation beyond firm boundaries

Simon Grand, Georg von Krogh, Dorothy A. Leonard et al. · Long Range Planning · 2004 · 112 citations

Resource Constraint, Cost Allocation, Economies Of Scope +7