Concepedia

Drive-thru Operations

Drive-Thru Operations is a specialized service model within takeout operations that enables customers to order, pay for, and receive food or goods without leaving their vehicles, distinguished by its sequential, lane-based transaction process and emphasis on physical accessibility, throughput efficiency, and vehicular ergonomics.

17

Publications

530

Citations

49

Authors

31

Institutions

Publications per year

2017–2026

1

Parents

Publications

17

How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

Gad Allon, Awi Federgruen, Margaret Pierson · Manufacturing & Service Operations Management · 2011 · 161 citations

, , +17

DORA: Dynamic Optimal Random Access for Vehicle-to-Roadside Communications

Man Hon Cheung, Fen Hou, Vincent W. S. Wong et al. · IEEE Journal on Selected Areas in Communications · 2012 · 55 citations

, , +15

Maximum-Utility Scheduling for Multimedia Transmission in Drive-Thru Internet

Min Xing, Jianping He, Lin Cai · IEEE Transactions on Vehicular Technology · 2015 · 50 citations

, , +16

Simulation Modeling Improves Operations, Planning, and Productivity of Fast Food Restaurants

William Swart, Luca Donno · INFORMS Journal on Applied Analytics · 1981 · 42 citations

, , +9

The Effects of Performance Feedback and Social Reinforcement on Up-Selling at Fast-Food Restaurants

Daryl W. Wiesman · Journal of Organizational Behavior Management · 2006 · 29 citations

, , +12

1–5 of 17

Authors

49

  1. QL
    Qun Li

    William & Mary, United States

    3 publications · 47 citations

    3

    h-index

  2. JH
    Jianwei Huang

    Chinese University of Hong Kong, Hong Kong SAR China

    2 publications · 65 citations

    2

    h-index

  3. DC
    Daoxu Chen

    Nanjing University, China

    2 publications · 30 citations

    2

    h-index

  4. JW
    Jie Wu

    Temple University, United States

    2 publications · 30 citations

    2

    h-index

  5. LX
    Lei Xie

    Nanjing University, China

    2 publications · 30 citations

    2

    h-index

1–5 of 49

Institutions

31

  1. Temple University

    Philadelphia, United States

    3 h-index

    3 publications

    47 citations

  2. William & Mary

    Williamsburg, United States

    3 h-index

    7 publications

    113 citations

  3. Nanjing University

    Nanjing, China

    2 h-index

    4 publications

    60 citations

  4. Williams (United States)

    Tulsa, United States

    2 h-index

    5 publications

    91 citations

  5. University of British Columbia

    Vancouver, Canada

    2 h-index

    4 publications

    130 citations

  6. Chinese University of Hong Kong

    Hong Kong, Hong Kong

    2 h-index

    4 publications

    130 citations

  7. Primary Health Care

    Doha, Qatar

    1 h-index

    3 publications

    36 citations

  8. National Institute of Technology Calicut

    Kozhikode, India

    1 h-index

    3 publications

    60 citations

1–8 of 31

Venues

  1. IEEE Transactions on Vehicular Technology

    2 publications · 67 citations

    2

    h-index

  2. INFORMS Journal on Applied Analytics

    2 publications · 61 citations

    2

    h-index

  3. 1

    h-index

  4. IEEE Transactions on Parallel and Distributed Systems

    TPDS · 1 publications · 11 citations

    1

    h-index

  5. The Journal of Medical Research

    1 publications · 12 citations

    1

    h-index

1–5