Dispatch Performance Metrics

Dispatch Performance Metrics is a quantitative framework used to evaluate the efficiency, accuracy, and responsiveness of dispatch operations by measuring key operational indicators such as call processing time, dispatch latency, resource allocation accuracy, and incident response timeliness within emergency and service dispatch systems.

15

Publications

556

Citations

41

Authors

24

Institutions

Publications per year

2017–2026

3

Authors

41

  1. KC
    Kenneth Chelst

    Wayne State University, United States

    2 publications · 111 citations

    2

    h-index

  2. SD
    Shaheem de Vries

    University of Cape Town, South Africa

    1 publications · 20 citations

    1

    h-index

  3. SJ
    Stefan Jaehnert

    Norwegian University of Science and Technology, Norway

    1 publications · 17 citations

    1

    h-index

  4. PR
    P. R. Kumar

    Texas A&M University, United States

    1 publications · 92 citations

    1

    h-index

  5. MC
    Marco C. Campi

    University of Brescia, Italy

    1 publications · 92 citations

    1

    h-index

1–5 of 41

Venues

  1. Electric Power Systems Research

    2 publications · 27 citations

    2

    h-index

  2. International Journal of Production Research

    2 publications · 80 citations

    2

    h-index

  3. Management Science

    2 publications · 111 citations

    2

    h-index

  4. Prehospital Emergency Care

    1 publications · 33 citations

    1

    h-index

  5. IEEE Transactions on Smart Grid

    1 publications · 92 citations

    1

    h-index

1–5