Concepedia

Customer Lead Time

Customer Lead Time is a performance metric in supply chain management that quantifies the total duration from the placement of a customer order to the delivery of the corresponding product or service, distinguishing itself by directly reflecting the end-to-end responsiveness of a firm to external customer demand.

63

Publications

3.3K

Citations

130

Authors

70

Institutions

Publications per year

2017–2026

6

Parents

Publications

63

Mobile Targeting

Xueming Luo, Michelle Andrews, Zheng Fang et al. · Management Science · 2013 · 307 citations

, , +17

Customer-Order Information, Leadtimes, and Inventories

Rema Hariharan, Paul Zipkin · Management Science · 1995 · 274 citations

, , +17

Real-time queueing theory

John P. Lehoczky · 2002 · 197 citations

, , +17

Quoting Customer Lead Times

Izak Duenyas, Wallace J. Hopp · Management Science · 1995 · 183 citations

, , +17

Lead-time setting, capacity utilization, and pricing decisions under lead-time dependent demand

Kondalarao Palaka, Steven J. Erlebacher, Dean H. Kropp · IIE Transactions · 1998 · 181 citations

, , +17

1–5 of 63

Authors

130

  1. PK
    Pınar Keskinocak

    Georgia Institute of Technology, United States

    3 publications · 187 citations

    3

    h-index

  2. HV
    H.P.G. van Ooijen

    Eindhoven University of Technology, Netherlands

    2 publications · 32 citations

    2

    h-index

  3. JP
    Jack P. Chida

    The University of Texas at Austin, United States

    2 publications · 24 citations

    2

    h-index

  4. DC
    Dilip Chhajed

    University of Illinois Urbana-Champaign, United States

    2 publications · 68 citations

    2

    h-index

  5. EL
    Erica L. Plambeck

    Stanford University, United States

    2 publications · 89 citations

    2

    h-index

1–5 of 130

Institutions

70

  1. Georgia Institute of Technology

    Atlanta, United States

    4 h-index

    4 publications

    297 citations

  2. Northwestern University

    Evanston, United States

    3 h-index

    4 publications

    322 citations

  3. The University of Texas at Austin

    Austin, United States

    3 h-index

    5 publications

    68 citations

  4. Carnegie Mellon University

    Pittsburgh, United States

    2 h-index

    3 publications

    455 citations

  5. Cleveland State University

    Cleveland, United States

    2 h-index

    2 publications

    86 citations

  6. University of Waterloo

    Waterloo, Canada

    2 h-index

    2 publications

    29 citations

  7. University of Illinois Urbana-Champaign

    Urbana, United States

    2 h-index

    2 publications

    68 citations

  8. INSEAD

    Fontainebleau, France

    2 h-index

    3 publications

    174 citations

1–8 of 70

Venues

  1. Management Science

    5 publications · 1K citations

    5

    h-index

  2. European Journal of Operational Research

    5 publications · 158 citations

    5

    h-index

  3. Operations Research

    4 publications · 222 citations

    4

    h-index

  4. Production Planning & Control

    3 publications · 37 citations

    3

    h-index

  5. International Journal of Production Research

    3 publications · 54 citations

    3

    h-index

1–5