Concepedia

Corrective Action Messaging

Corrective Action Messaging is a strategic communication framework within crisis management that prescribes organizational efforts to inform stakeholders about specific remedial steps taken to address the root causes of a crisis, thereby distinguishing it from general apology or denial strategies by focusing on tangible, future-oriented solutions.

53

Publications

2.6K

Citations

117

Authors

80

Institutions

Publications per year

2017–2026

20

Parents

Publications

53

Bearing Bad News: Reactions to Negative Performance Feedback

Daniel R. Ilgen, Cori Davis · Applied Psychology · 2000 · 319 citations

, , +17

Physician Response to Computer Reminders

Clement J. McDonald · JAMA · 1980 · 188 citations

, , +13

Appropriateness and effectiveness of image repair strategies

William L. Benoit, S Drew · Communication Reports · 1997 · 160 citations

, , +9

The Tarnished Star

Susan L. Brinson, William L. Benoit · Management Communication Quarterly · 1999 · 152 citations

, , +14

Socially Responsible Divestment

Alex Edmans, Doron Levit, Jan Schneemeier · SSRN Electronic Journal · 2022 · 113 citations · Full text

, , +10

1–5 of 53

Authors

117

  1. WL
    William L. Benoit

    University of Missouri, United States

    5 publications · 426 citations

    5

    h-index

  2. JS
    Joon Soo Lim

    Syracuse University, United States

    2 publications · 152 citations

    2

    h-index

  3. AP
    Ann Pegoraro

    Laurentian University, Canada

    2 publications · 52 citations

    2

    h-index

  4. GJ
    Guy J. Golan

    Syracuse University, United States

    2 publications · 152 citations

    2

    h-index

  5. CJ
    Clement J. McDonald

    Regenstrief Institute, United States

    2 publications · 220 citations

    2

    h-index

1–5 of 117

Institutions

80

  1. University of Missouri

    Columbia, United States

    4 h-index

    5 publications

    456 citations

  2. Michigan State University

    East Lansing, United States

    3 h-index

    4 publications

    777 citations

  3. Virginia Tech

    Blacksburg, United States

    3 h-index

    6 publications

    149 citations

  4. Mississippi State University

    Starkville, United States

    2 h-index

    3 publications

    160 citations

  5. University of Oklahoma

    Norman, United States

    2 h-index

    2 publications

    67 citations

  6. Northwestern University

    Evanston, United States

    2 h-index

    2 publications

    90 citations

  7. Barber-Nichols (United States)

    Arvada, United States

    2 h-index

    2 publications

    76 citations

  8. University of Alabama at Birmingham

    Birmingham, United States

    2 h-index

    2 publications

    76 citations

1–8 of 80

Venues

  1. Communication & Sport

    C&S · 3 publications · 74 citations

    3

    h-index

  2. Journal of Public Relations Research

    3 publications · 118 citations

    3

    h-index

  3. Management Communication Quarterly

    MCQ · 2 publications · 192 citations

    2

    h-index

  4. 2

    h-index

  5. PubMed

    Repository · 2 publications · 36 citations

    2

    h-index

1–5